Returns & Refunds

Your rights under the Consumer Rights Act 2015

30-Day Returns

You have the right to return any product within 30 days of receipt for a full refund, no questions asked. This exceeds the statutory 14-day cooling-off period required by the Consumer Contracts Regulations 2013.

How to Return

Call us on 07870 550030 or email support@bargainterrier.com to arrange your return. We’ll send you a pre-paid returns label for defective items. For change-of-mind returns, customers cover return postage.

Refunds

Refunds are processed within 5–7 business days of receiving the returned item, to the original payment method.

Warranty Claims

All products carry a 2-year manufacturer warranty. For warranty claims, please contact us with your order number and description of the fault.